30-Day Money Back Guarantee!
Aimaculate upholds the highest standard of quality for each of our products. We guarantee that the quality of all our merchandise will meet or exceed expectations. Every effort is made to ensure your merchandise is shipped in perfect condition. If for any reason you are not completely satisfied with your purchase, you may return any item in its original condition within 30 days of purchase and we will gladly provide a refund, replacement, or an exchange.
To return or exchange an item, please follow these instructions:
You will need to obtain a Return Ticket ID before sending your returned item back to Aimaculate. Please contact us by email at support@aimaculate.com receive the return instructions. Returns for refunds are accepted only for items paid at full price, not for packs, bundles, or items purchased during sales promotions such as buy x and get x free. However, if you receive a damaged item as part of a pack or a sales promotion, send us an email for a free replacement. You're buying risk-free with us, we've got your back!
HOW LONG DOES IT TAKE TO RECEIVE A CREDIT FOR A RETURNED ITEM?
After we receive the returned item, it takes between 5 to 10 business days to complete the return process. A refund or customer credit (for exchanges) will be issued within 5 to 10 business days. All refunds will be issued in the original form of payment. Please allow one monthly billing cycle for the credit to appear on your credit card statement.
The item MUST be received at Aimaculate WITHIN THIRTY (30) DAYS from the date of purchase of the order from Aimaculate. Any items received after (thirty) 30 days from the purchase date will not be accepted for refund. Each item must be returned in the same condition as it was sent, unworn and undamaged. Items that have been worn and damaged due to client negligence cannot be returned.
Our team will inspect and verify the condition of the item once we receive the return.
If you have any questions about our exchange or return policies, please contact a Customer Service Representative at support@aimaculate.com
We reserve the right, at our sole discretion, to update, change or replace any part of these Refund Policy by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Refund Policy constitutes acceptance of those changes.
